Help & Support

Last updated: May 2026

Need a hand?

Email our team and we will get back to you. Most messages are answered within one business day.

hello@fitcheckapp.comSupport hours: Monday to Friday, 9am to 5pm MT

Getting started

Fit Check lets you post your outfit of the day, collect honest anonymous ratings from 1 to 10, and discover your personal style. To begin:

  • Open the sign-in page and enter your email address
  • Tap the magic link we send you to finish signing in. No password needed
  • Post your first fit, then start rating outfits in the feed

Posting your fit

Use the Post screen to share a look. Add a photo, choose one of six categories (Streetwear, Business, Casual, Date Night, Festival, or Gym), and write an optional caption.

  • Photos can be JPG, PNG, or WEBP, up to 10MB
  • Free accounts can post one fit per day. Pro accounts post without limits
  • Ratings on your fit are anonymous, so the feedback you get is honest and pressure free

Rating and the feed

Browse community fits in the feed, or open Fit or Miss to rate looks one at a time. Swipe or tap to call a look a Fit or a Miss, then give it a score from 1 to 10.

Every rating you give is anonymous. We never show other users which score came from which person.

AI Style Profile and Ask AI

The AI Style Profile reviews your highest-rated outfits to define your aesthetic, color palette, signature pieces, and personalized recommendations. You need at least three rated outfits before a profile can be generated.

Ask AI answers the question “what should I wear?”. Describe the occasion and any preferences, and Fit Check returns three outfit ideas with styling tips.

Wardrobe and challenges

The Wardrobe tracker lets you photograph and organize the pieces you own across categories like Tops, Bottoms, Shoes, and Outerwear. Style Challenges are weekly themed competitions you can enter with your best fits.

The full Wardrobe tracker is part of the Pro plan. Challenges are open to every account.

Plans and billing

Fit Check offers three options:

  • Free: one fit post per day, unlimited browsing and rating, challenges, and a basic profile
  • Pro ($2.99/month): unlimited posts, the full wardrobe tracker, style analytics, and no ads
  • Stylist ($4.99 one time): unlocks the AI Style Profile, including your aesthetic label and recommendations, forever

Payments are handled securely by Stripe. You can cancel Pro at any time, and your access continues until the end of the billing period. See the pricing page for full details.

Account and sign-in

Fit Check uses passwordless magic links, so there is no password to remember or reset. If a link expires, simply request a new one from the sign-in page. Magic links are valid for 15 minutes and can be used once.

To update your display name, handle, bio, or avatar, open your profile from the app navigation.

Privacy, safety, and reporting

Fit Check is about clothing and style, not appearance. We do not allow harassment or negative personal commentary, and we remove content that breaks our community rules. To report a post or a user, email us with a link or a description.

You can request a copy of your data, or full deletion of your account, at any time. Read our Privacy Policy and Terms of Service for the details.

Contact us

Still stuck, or have feedback to share? Email hello@fitcheckapp.com and a real person will help you out. When reporting a problem, include your account email and a short description of what happened so we can resolve it faster.